TERMS AND CONDITIONS

Welcome to our boutique-hotel website. We thought we could answer some of your frequent asked questions here. If you could not seem to find the answer you were looking for, please do not hesitate to fill in the contact form, we would be happy to answer all inquiries pre and post bookings.

Most frequent question

What are the payement options at the Riad ?

We accept Euro, Dollar or Moroccan Dirhams (depending on the exchange rate) by credit card (Visa, Mastercard)

When is my booking considered as confirmed ?

All booking will be confirmed by email after receiving the payment of 30% deposit (non-refundable)

What are the Cancellation Policies ?

Cancellation of reservations must be made by email.
Cancellations, modifications, no-show made less than 7 days prior arrival will be charged 100%

Can I eat at the Riad ?

Complete breakfast is included in the room rate.
Possibility to have dinner or have lunch for our resident guests only ON REQUEST.
Adaptable menus based on different diets.

Do children stay for free ?

Children under 3 years stay for free in the parents room.
Children form 3 to 12 years old pay €20 per night to stay in the parents room .

What are the languages spoken in the Riad ?

Our staff speak English, French and Arabic

What is the touristic tax in Morocco

The touristic tax in Morocco is 2.50€ / per day/ per person. It is not included in the room rate.

CONTACT

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